SALES PLAYBOOK FOR A SOCIAL MEDIA MARKETING AGENCY

Sales at GSMM

Marketing Agency CHALLENGES in order to drive sales

  1. Find customers before your competitors do, First-mover advantage
  2. Have an outdated website that doesn’t reflect the scope, quality, and impact of their work
  3. Their website and marketing efforts have little impact on their sales efforts
  4. They no longer have sufficient time to prospect for new business
  5. Rely on larget clients and other truest peers
  6. Relying on younger employees when looking for new ideas

Identify stage:

  • The owner and new business people evaluate every inbound lead they generate on their website as soon as they get it in order to possibly covert to sales
  • They proactively identify great fit professional services firms and connect with the principals and associates on Linkedin, Facebook, and Twitter

Connect Stage:

  1. They prioritize their recently converted inbound leads
  2. They automate call scheduling when a professional service firm employee completes a “request a free consultation” form
  3. The new business team engages early stage buyers proactively by engaging them with questions and content.

Content Formats: Blog Articles, Ebooks, recorded videos, case studies, research reports

Professional service firms like consulting, law, and accounting

Explore Stage

  • They explore which marketing challenges are most pressing and try to understand why and what causes these issues
  • They ask about goals the firm has
  • They talk about results that other firms are getting following best practices
  • They talk about what help and involvement they’ll need from the partners

Advise Stage:

  • They recap what they learned in the Explore stage to better understand the Advise stage
  • They advise the partners on the effort required to achieve the goals and why certain experience and skills are critical
  • They ask what evaluation criteria the firm is going to use to choose an agency
  • They make sure the firm values its unique capabilities and focus
  • They confirm that they are the front-runner and the best choice available.
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